Born Digital. Built Agile. Measurable Outcomes.
TDWS Consulting Group helps enterprises design AI-powered customer loyalty ecosystems and personalization frameworks that drive repeat purchases, emotional connection, and measurable lifetime value. We unify customer data, engagement analytics, and behavioral insights to build loyalty that lasts — and grows.
Acquisition gets you customers. Personalization keeps them. TDWS helps brands create data-driven loyalty programs and personalized experiences that keep customers engaged, recognized, and returning.
By integrating AI, CRM, and omnichannel data, we enable you to deliver the right message, offer, and reward — at the right time — and measure the business impact in real time.
Multi-tier, points-based, or experience-based loyalty platforms integrated across web, mobile, and POS.
→ Track engagement and rewards across ever.
AI predicts what customers want next and personalizes offers dynamically.
→ Deliver relevance that drives repeat sales.
Cluster customers by purchase history, behavior, and engagement score.
→ Engage every audience segment meaningfully.
Deliver consistent experiences across email, SMS, in-app, and social channels.
→ Maintain personalized engagement everywhere your customer goes.
Our Customer Retention Framework™ integrates data analytics, AI personalization, and customer experience strategy into one measurable system. We help enterprises build loyalty programs that grow customer lifetime value (CLV) — backed by real metrics, not assumptions.
Unify customer data across all touchpoints.
Build actionable customer cohorts based on value and behavior.
Deploy AI-driven recommendations and offers.
Automate omnichannel campaigns and rewards.
Track CLV, retention, and loyalty ROI continuously.
Tiered, gamified, or experiential rewards programs.
Real-time recommendations based on browsing, purchase, and engagement patterns.
Single view of the customer across all digital and offline channels.
Email, SMS, push, and social engagement automation.
Reward-based referral and ambassador programs.
Measure redemption rates, engagement, and LTV uplift.
TDWS delivers Loyalty & Personalization solutions through an Agile+Outcome-Based Delivery Model, ensuring that every customer engagement initiative is measurable, personalized, and scalable.
Define loyalty KPIs and behavioral triggers.
Connect CRM, CDP, ERP, and marketing automation tools.
Train models for churn, retention, and offer optimization.
Track loyalty ROI and retention uplift post-launch.
Customer Retention Rate
↑ 25%
Predictive loyalty engagement
Repeat Purchase Frequency
↑ 40%
Personalized offers and rewards
Customer Lifetime Value (CLV)
↑ 35%
Targeted retention and upselling
Campaign Conversion Rate
↑ 30%
AI-driven personalization
Churn Reduction
↓ 20%
Predictive intervention
ROI Realization
90 Days
Measurable loyalty performance
“TDWS helped us go beyond loyalty cards — now every offer is intelligent, personal, and measurable.”
— CMO, Retail & Lifestyle Brand
TDWS integrates commerce, CRM, and AI to build loyalty systems that are measurable and automated.
Designed for experience-driven engagement.
360° view of your customer.
Every reward linked to measurable ROI.
CRM, CDP, and eCommerce integrated seamlessly.
TDWS Consulting Group helps brands design and implement personalized loyalty ecosystems that drive retention, advocacy, and measurable customer lifetime value.