Born Digital. Built Agile. Measurable Outcomes.

Transform the Way You Manage Facilities

Large facilities like wellness resorts, hospitals, educational campuses, and residential complexes struggle to manage their daily operations effectively. Housekeeping, security, gardening, and maintenance are often handled manually — leading to inefficiencies, delays, and lack of accountability.

TDWS Consulting Group helps organizations overcome these challenges through a comprehensive web and mobile-based Property Maintenance Management System — a unified platform that streamlines all maintenance activities, improves SLA compliance, and enhances guest satisfaction.

The Challenge

Traditional facility management relies heavily on manual supervision, paper-based checklists, and untracked communication.
This leads to:

Reduced customer and staff satisfaction

No central visibility for management

Lack of SLA tracking or escalation control

Inefficient coordination between departments

Missed maintenance tasks and delayed responses

Our Solution Approach

TDWS Consulting Group designed a fully digital facility maintenance ecosystem that integrates every operational aspect — from housekeeping and security to garden upkeep and complaint resolution. Built using scalable technology and a mobile-first design, the system ensures that every department operates with real-time visibility, accountability, and performance tracking.

Key Solution Modules

  • Housekeeping Task Management
  • Automated task scheduling and checklist-based execution
  • Real-time task updates with supervisor validation
  • Visual dashboards for progress tracking and reporting
  • Guest Room & Facility Checklists
  • Pre-arrival readiness, daily upkeep, and departure audits
  • Real-time room status updates
  • Supervisor approval and automated release flow
  • Complaint Ticketing & SLA Tracking
  • Customer- and staff-initiated ticket flows
  • Auto-assignment, escalation, and SLA monitoring
  • Push notifications and updates for every status change
  • Experience similar to consumer apps like Zomato or Blinkit
  • Garden Maintenance & Facility Upkeep
  • Zone-wise and seasonal maintenance scheduling
  • Daily task logging and supervisor review
  • Central dashboard for planning and approval
  • Security Gate Pass System
  • Visitor and staff entry/exit tracking
  • Real-time alerts for unauthorized access
  • Comprehensive access logs for audits

Technology Architecture

Built with modern, scalable technologies for seamless performance and future enhancements.

Layer

Technology

Frontend (Web)

Vue.js / Blade Templates

Mobile App

Flutter (Android & iOS)

Backend

Laravel 10+

Database

MySQL / MariaDB

Notifications

Firebase Push, Email, SMS

Hosting

TDWS Secure Cloud Environment

Business Impact:

  • 60% reduction in manual coordination and errors
  • Real-time performance tracking and SLA compliance
  • Improved guest satisfaction and transparency
  • Unified platform for all maintenance functions
  • Scalable to multiple properties and departments

Ideal For

Wellness & Nature Cure Centers

Resorts & Hotels

Hospitals & Healthcare Facilities

Educational Campuses

Residential & Commercial Complexes

Why TDWS Consulting Group

  • Proven experience in facility digitization projects
  • Strong focus on operational control and user adoption
  • End-to-end delivery: design, development, hosting & support
  • Expertise in SLA automation and real-time notifications
  • Agile delivery methodology for faster go-lives

Get Started

Transform your facility operations with a digital-first approach. TDWS Consulting Group can help you design, build, and implement a property maintenance ecosystem tailored to your organization.

Let’s simplify your operations and elevate your service experience.

Get a Consultation

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