Private (Protected by NDA)
Our client is an award-winning website design and digital marketing agency, with a focus on search engine marketing (SEO & PPC). With their relentless focus on their clients has led them to win multiple awards. When Dun & Bradstreet asked “How satisfied do you feel about the quality of service?”, they scored a phenomenal 97%. We keep our clients happy by delivering results that exceed their expectations.
Note: This client is protected by NDA as we are white-label partners to them & their clients.
The Challenges
White Labelled Solution & Services
- Need a reliable partner in India to be cost-effective
- Tried other freelancers & agencies before
- Not able to get a reliable and stable solution
- Leakages of clients
- A single solution Agency
- Giving 24×7 Support for the small task to ensure their clients’ eCommerce sites are always up
- Coordination with Hosting & Other Companies.
Services Offered
Services
The client is a big development firm. They hand over to us all their big projects, which are mostly WooCommerce based, particularly for mobile applications. Currently, they’re working on a Magento website.
- Creating Proposals for their clients
- Proving a stable technology stack for their clients
- After Sales Support
- Effective Communication with their clients via the ticketing system
- 24×7 Technical Support for their clients
Team Composition
- Single Point Relationship Manager
- Project Manager to lead the projects
- Senior WooCommerce & Magento Developers
- 24×7 Support Agents
Results Delivered
Better Solutions. Improved Profits.
- Our clients since 2019
- Worked on Projects worth over 35k USD
- Improved delivery time
- Increased Profits by over 40% (Cost Arbitrage)
- Improving Competitiveness by giving 24×7 Support
- Giving support even during crucial holidays
- Effective Communication
